1)Leaders are honest, they display sincerity, integrity, and candor in all their actions. Deceptive behavior will not inspire trust.
They are competent. They base your actions on reason and moral principles. They do not make decisions based on childlike emotional desires or feelings.
They are also forward-looking, they set goals and have a vision of the future. The vision must be owned throughout the organization. Effective leaders envision what they want and how to get it. They habitually pick priorities stemming from their basic values.
They inspire people. They display confidence in all that they do, even if they do not know how to do it. By showing endurance in mental, physical, and spiritual stamina, they inspire others to reach for new heights. They also take charge when necessary.
They are intelligent, they read, study, and seek challenging assignments.
They are fair-minded. They show fair treatment to all people. Prejudice is the enemy of justice. They display empathy by being sensitive to the feelings, values, interests, and well-being of others.
They broad-minded, they seek out diversity.
They are courageous, they have the perseverance to accomplish a goal, regardless of the seemingly insurmountable obstacles. They display a confident calmness even when under stress.
They are straightforward, they use sound judgment to make good decisions at the right time.
Lastly they are imaginative, they make timely and appropriate changes in their thinking, plans, and methods. They show creativity by thinking of new and better goals, ideas, and solutions to problems.
2)During a crisis, the first thing a leader needs to do in a crisis is determine what is happening. A leader takes action while remaining calm and decisive in his or her decision-making to cause desired outcomes and to maintain control of the situation. He remains positive and gives hope to his followers that there is a way. He also thinks before he acts.
Resources: http://www.nwlink.com/~donclark/leader/leadchr.html http://www.helium.com/items/2090093-leadership-how-to-manage-a-crisis
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